Hello job seekers here we are now giving you information about Accenture Off Campus Recruitment Drive November 2014 In India. This is a big opportunity for all who are searching for healthy job so the interested one please read the following information about Accenture Off Campus Recruitment Drive November 2014 In India.
COMPANY DETAIL
Company name : Accenture
Company Website : www.accenture.com
Position : ASE – IT Operations
Job Location: Gurgaon, Kolkata
Salary: 3 LPA
Date of Drive: November 1st or 2nd Week
Eligibility Criteria:
- B.E/B.Tech 2014 Batch only
- Minimum 60% in highest degree
- No standing backlogs
Job Responsibility:
Responsible for supporting the Service Desk/ IT Infrastructure Monitoring/ Other Infrastructure jobs to ensure services are delivered to meet customer business needs and expectations. Receives and responds to customer problems, issues, requests. Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents. Provides first level support for resolution of customer’s incident. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. Job is performed with general supervision.
Knowledge and Skills:
- Familiarity with IT Systems
- Ability to be flexible and work analytically in a problem-solving environment
- Good communication (written and oral) and interpersonal skills
- Good Voice & Accent
- Ability to resolve technical issues and escalate issues when appropriate
- Good Attitude and willingness to learn
- Okay to work in 24×7 shifts.
- Group discussion
- V&A round
- HR Interview
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