Freshers Recruitment in MICROLAND company as Technical Support Associate

MICROLAND Company Detail :

Microland company is an information technology infrastructure service, whose headquarter is in Bangalore India. The company Microland has several other offices in India, North America and Europe. The company Microland was founded in the year 1989 and the founder of the company is Pradeep Kar. The company offers services within infrastructure management, virtualization, end user service, cloud computing, mobility and collaboration. The chairman and managing director of the company Microland is Pradeep kar. The company works with clients from business areas including chemicals, banking and finance, manufacturing, health care, software, aviation, semiconductors, consumer level products, retail chains and business process outsourcing. The company focused mainly on hardware and networking till now from its formation. The number of employees working all around the globe is 2,300.

Job Description for Candidates :

1. Candidates should have to do documentation cases in ticketing tools.

2. Candidates should have to answer calls and emails.

3. Candidates should handle clients query and troubleshooting problems.

4. Candidates should handle Irate customers and also satisfy customers issues.

5. Candidates should be a part of team player in the organisation.

6. Candidates should be working on the behalf of company policies and sticks to the schedule, process and follow escalation process.

Eligibility Criteria :

1. Should have basic knowledge of computer including hardware and networking.

2. Candidates should have typing speed 50 wpm with accuaracy of 80%.

3. Should have excellent communication skills.

4. Candidates should have good academic records.

Company Name : MICROLAND

Job Designation : Technical Support Associate

Qualification Required : Any Bachelor degree

Experience Required : Freshers

Job Working Location : Bangalore

Microland company is recruiting technical support associate for its organisation, candidates have to apply online for this and further information about the post should visit company official website www.microland.co.in. Please comment us via commenting on the comment box given below and also share it among your friends on social networking website.